Shipping policy
Shipping Policy – AE Jewels Co
Business Name: AE Jewels Co Country of Operation: Philippines
Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage We currently ship within the Philippines. International shipping may be available upon request — please contact us for details.
Shipping Times Estimated delivery times after dispatch:
- Metro Manila: 2–4 business days
- Provincial areas: 4–8 business days
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Fees Shipping fees are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive a tracking number via email or message.
All Sales Are Final – No Returns or Refunds Please note that all purchases are final. AE Jewels Co does not accept returns, exchanges, or issue refunds once an order has been placed and payment confirmed. We encourage customers to review their orders carefully before completing a purchase.
For damaged or incorrect items received, please contact us within 24 hours of delivery with photo evidence so we can assess the situation.
Contact Us For shipping inquiries, please reach us through our store's contact page.